Tuscany Multi Day Bike Tour History Wine and Local Flavors

Arezzo, Italy

7 days (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Book for an unforgettable cycling experience in Tuscany — carefully designed routes, top-quality equipment, and private tastings in authentic local settings.

What's Included

Dinner Discover Tuscany’s flavors: join exclusive cooking classes with local chefs and experience private wine tastings in renowned wineries, blending tradition, authenticity, and elegance.
Ride in style with premium cycling apparel and gear
Tour guide

Meeting Location

Meeting point

Strada provinciale 208 della Verna
52011 Bibbiena AR, Italy

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

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Casale Chiesina

Join us on an exclusive cycling journey through Tuscany, where every pedal stroke immerses you in stunning landscapes, rich traditions, and well-being.Your day begins at Casale Chiesina, a haven of tranquility among rolling hills. After a personalized bike fitting, set off on a curated route blending adventure, relaxation, and discovery. Ride through vineyards, medieval villages, and scenic roads, soaking in the authenticity of this land.Along the way, enjoy private tastings at select wineries, savoring fine wines and Tuscan flavors. Pause for a gourmet lunch in an exclusive setting, where local chefs transform fresh ingredients into memorable dishes.Guided by professionals, you’ll enjoy a seamless experience with premium bikes, expert support, and personal care. Whether seeking performance, culture, or relaxation, InGIRO is your gateway to unforgettable cycling moments.Tuscany, as you’ve never experienced it — on two wheels, at your pace, in perfect harmony.

2 hours Admission Ticket Included

Eremo dei Camaldoli

As part of the InGIRO bike tour, a visit to the Monastery of Camaldoli offers a unique moment of serenity and discovery. Nestled in the heart of the Casentino Forests, this historic monastery was founded in the 11th century by Saint Romuald and remains an active Benedictine community.Surrounded by ancient woods, the monastery complex includes the guesthouse, the church with remarkable artworks, and the ancient pharmacy, where monks have crafted herbal remedies for centuries.Cycling through shaded forest roads, you will reach the Hermitage of Camaldoli, a place of silence and deep spirituality, where nature and contemplation blend perfectly.This stop along the InGIRO route is not just a visit, but an experience of cultural richness, peaceful landscapes, and timeless Tuscan heritage — a moment to slow down, breathe, and connect with history in a truly special setting.

2 hours Admission Ticket Included

La Verna Santuario Francescano

The Sanctuary of La Verna is one of the most spiritual and inspiring destinations in Tuscany, and a key stop on the InGIRO bike tour. Nestled in the Casentino Forests at over 1,100 meters above sea level, it is the place where Saint Francis of Assisi received the stigmata in 1224.Surrounded by ancient woods and silence, La Verna offers an atmosphere of peace and reflection. The sanctuary complex includes the Basilica, the Chapel of the Stigmata, and centuries-old corridors carved into the rock.Cycling up to La Verna is both a physical and emotional journey, rewarded by stunning views, quiet forest roads, and a profound sense of history and spirituality.This stop allows guests to experience a unique combination of nature, culture, and deep serenity — a moment to pause, breathe, and connect with the timeless soul of Tuscany.

2 hours Admission Ticket Included

Casentino

The Casentino valley is not only rich in history and nature but also home to excellent wineries that are part of the InGIRO bike tour experience. Along the way, guests will visit local vineyards such as Fregnan, Piergentina, and Ornina, each offering a unique expression of Tuscan winemaking traditions.At these wineries, you will meet passionate producers who cultivate their land with care and dedication, transforming local grapes into elegant wines that reflect the character of the valley.Tastings are private and intimate moments where guests can discover refined reds, delicate whites, and special local labels, accompanied by traditional flavors and stories of the territory.These visits are more than simple stops; they are a journey into the heart of Casentino’s culture — moments of pleasure, authenticity, and discovery that make the InGIRO bike tour truly unforgettable.

2 hours Admission Ticket Free

Pieve di Romena

The Pieve di Romena is one of the most beautiful examples of Romanesque architecture in Tuscany and a special stop on the InGIRO bike tour. Set amidst rolling hills and surrounded by cypress trees and olive groves, this ancient church dates back to the 12th century and welcomes visitors with its simplicity and timeless elegance.Cycling to the Pieve offers a moment of peace and reflection, where history, art, and spirituality blend with the landscape. The stone columns, the perfect arches, and the light that filters through the narrow windows create a serene and intimate atmosphere.This stop allows guests to slow down, admire the beauty of Tuscan heritage, and connect with the deep roots of the Casentino valley. The visit to the Pieve di Romena is not just cultural, but also emotional — a moment to pause and savor the essence of a land where history and nature live in perfect harmony.

2 hours Admission Ticket Included

Castello di Romena

The Castle of Romena is an iconic symbol of the Casentino valley and a captivating stop on the InGIRO bike tour. Perched on a hilltop, the castle dates back to the 11th century and once served as a powerful stronghold overlooking the Arno valley.Surrounded by ancient walls and olive groves, the ruins of Romena evoke stories of knights, poets, and noble families. The castle is also connected to Dante Alighieri, who found refuge in the area during his exile and mentioned Romena in the Divine Comedy.Cycling up to the castle rewards guests with panoramic views and the chance to walk through centuries of history. This stop is not just about architecture, but about atmosphere — a place where nature and legend blend, offering visitors a moment of reflection, beauty, and timeless wonder in the heart of Tuscany.

2 hours Admission Ticket Included

Castello di Porciano

The Castle of Porciano is a hidden gem of the Casentino valley and an exclusive stop on the InGIRO bike tour. Perched on a hilltop overlooking the valley, this medieval fortress dates back to the 11th century and has been beautifully restored, preserving its original charm and history.Cycling up to Porciano rewards guests with breathtaking views of the surrounding hills and the chance to explore ancient stone walls, towers, and courtyards that once welcomed nobles, knights, and pilgrims.Inside, the small museum showcases local artifacts and tells stories of the castle’s rich past, including its connection to Dante Alighieri, who found refuge in this region during his exile.A visit to Porciano is more than a cultural stop; it is a journey into Tuscany’s medieval heart — a place where history, nature, and beauty meet, offering unforgettable moments of discovery, silence, and inspiration.

2 hours Admission Ticket Included

Castello di Poppi dei Conti Guidi

The Castle of Poppi is one of the most impressive and well-preserved castles in Tuscany, and a key stop on the InGIRO bike tour. Dominating the hilltop town of Poppi, this magnificent fortress dates back to the 13th century and was once the seat of the noble Guidi family.With its elegant towers, grand staircases, and frescoed halls, the castle reflects the rich history and power of medieval Casentino. Visitors can climb the ancient tower for panoramic views of the valley and explore the castle’s library, which houses rare manuscripts and historical documents.Cycling to Poppi and visiting its castle is a journey into the heart of Tuscan heritage, where art, history, and landscape come together. This stop offers guests a unique opportunity to experience the charm of a medieval town and its iconic castle — a highlight of culture and beauty along the InGIRO route.

2 hours Admission Ticket Included

Ornina Winery

Ornina Winery is a boutique vineyard in the heart of the Casentino valley and a memorable stop on the InGIRO bike tour. Surrounded by rolling hills and ancient olive groves, Ornina is a place where passion, tradition, and innovation meet to create wines of exceptional character.Guests are welcomed by the owners, who share the story of their land, the winemaking process, and the philosophy behind each bottle. The visit includes a tour of the vineyard and cellar, followed by an exclusive tasting of refined reds, crisp whites, and unique local blends, paired with traditional Tuscan flavors.The atmosphere is intimate and authentic, allowing guests to connect with the essence of this territory, its people, and its products.A visit to Ornina is not just about wine; it is a sensory experience, a moment of beauty and taste that perfectly complements the cycling journey through Tuscany’s hidden gems.

2 hours Admission Ticket Included

Azienda Vinicola Pergentina - Winery

Piergentina Winery is a charming stop on the InGIRO bike tour, offering guests an authentic encounter with the winemaking traditions of the Casentino valley. Set in a peaceful landscape of vineyards and cypress trees, Piergentina is known for its careful craftsmanship, respect for nature, and passion for quality.Visitors are welcomed by the owners, who guide them through the vineyards and cellars, explaining the winemaking process and sharing the stories behind each label.The tasting experience includes elegant reds and fresh whites, paired with local delicacies, creating a perfect balance between flavor and tradition.The visit to Piergentina is more than a tasting — it is a journey into the heart of Tuscan rural culture, where guests can enjoy genuine hospitality, discover unique flavors, and take in panoramic views that make this experience truly unforgettable.

2 hours Admission Ticket Included

Cantina Fregnan

Fregnan Winery is a hidden treasure of the Casentino valley and an exclusive stop on the InGIRO bike tour. Nestled among vineyards and gentle hills, Fregnan is a family-run estate where tradition and innovation come together to produce wines that express the purity and character of the local terroir.Guests are warmly welcomed by the winemakers, who share their philosophy and passion for sustainable viticulture. The visit includes a tour of the vineyards and the cellar, followed by a private tasting of refined wines — from elegant reds to fragrant whites — paired with artisanal products from the region.The experience at Fregnan is intimate and personal, offering not only exceptional flavors but also the chance to discover the heart of Tuscan winemaking culture, surrounded by beauty and genuine hospitality.

2 hours Admission Ticket Included

Casentino Golf Club Arezzo

The Poppi Golf Club is a charming stop along the InGIRO bike tour, offering guests a relaxing break in the heart of the Tuscan countryside. Surrounded by rolling hills and olive groves, this 9-hole course is beautifully integrated into the landscape, with stunning views over the Casentino valley.During the visit, guests can stroll around the peaceful grounds, enjoy the atmosphere of the club, and experience a different side of Tuscan leisure. The stop includes an easy lunch on the clubhouse terrace, where fresh local ingredients and simple, authentic flavors are served with care.This moment of pause allows cyclists to recharge, enjoy good food, and take in the panoramic scenery before continuing their journey through the beauty and traditions of the region.

2 hours Admission Ticket Included

Antica Farmacia di Camaldoli

The Ancient Pharmacy of Camaldoli is a fascinating stop on the InGIRO bike tour, where history, tradition, and nature come together. Located within the Camaldoli Monastery complex, this historic pharmacy has been in continuous operation since the 16th century.Here, guests can discover ancient recipes and natural remedies created by the monks using herbs and plants from the surrounding forests. The beautiful interiors, with wooden shelves, glass jars, and historical instruments, transport visitors into a world of knowledge and care passed down through generations.During the visit, guests can explore the herbal shop, learn about traditional preparations, and appreciate the link between nature and well-being. This stop is a unique experience, adding a cultural and sensory dimension to the InGIRO tour, where the values of simplicity, wisdom, and nature are still alive today.

2 hours Admission Ticket Included

Tacs - Artigiani Del Panno Casentino

The Museum of Wool Art, part of the “Luigi and Simonetta Lombard Foundation” in Stia, is an inspiring cultural stop on the InGIRO bike tour. Located in the heart of the Casentino valley, this museum celebrates centuries of local tradition and craftsmanship in wool production, which has shaped the identity of this region.Inside, guests can explore fascinating exhibitions showcasing ancient looms, textile machines, and handcrafted works, telling the story of the wool industry that once made Stia famous across Europe.Interactive displays and well-curated collections offer insight into the skill and artistry passed down through generations.Visiting the Museum of Wool Art allows guests to connect with the authentic soul of the Casentino — a territory where nature, tradition, and craftsmanship come together in timeless harmony.

2 hours Admission Ticket Included

Ceramiche Tapinassi

Tapinassi Ceramics is a special stop on the InGIRO bike tour, offering guests a unique encounter with Tuscan craftsmanship and artistic tradition. Located in the Casentino valley, this historic workshop has been creating hand-crafted ceramics for generations, combining creativity, skill, and attention to detail.Visitors will have the chance to watch artisans at work, shaping and decorating each piece with traditional techniques and timeless motifs inspired by nature and Tuscan culture.The visit includes a tour of the workshop and showroom, where guests can admire beautiful plates, vases, and decorative objects, each one unique and crafted with care.This stop is not only a discovery of art and tradition, but also an opportunity to bring home a piece of authentic Tuscan beauty — a lasting memory of the InGIRO experience.

2 hours Admission Ticket Included

Florence

Florence, known as the cradle of the Renaissance, is a city filled with art, culture, and timeless beauty. While the InGIRO bike tour focuses on discovering the hidden treasures and landscapes of the Casentino valley, Florence can be included as a special experience, only upon guest request.Walking through its streets means admiring masterpieces like the Cathedral of Santa Maria del Fiore, the Ponte Vecchio, and the Uffizi Gallery, where art and history come alive.This optional visit can be arranged as a private tour or guided day trip, offering guests the chance to explore Florence’s elegance, historic palaces, and charming squares at their own pace, before returning to the peaceful Tuscan countryside.For those who wish to enrich their cycling holiday with art and culture, Florence represents a unique, unforgettable addition — a city where beauty, tradition, and history blend perfectly.

4 hours Admission Ticket Free

Siena

Siena, a jewel of medieval Tuscany, is offered as an optional visit during the InGIRO bike tour, upon specific guest request. Known for its stunning Piazza del Campo, the majestic Cathedral, and narrow winding streets rich in history, Siena captivates with its timeless atmosphere.Strolling through its alleys feels like stepping back in time, surrounded by ancient palaces, traditional shops, and breathtaking views of the Tuscan hills.This exclusive excursion can be arranged as a private visit, allowing guests to discover Siena’s artistic heritage, taste local specialties, and enjoy the charm of this historic city at their own rhythm.For those looking to enrich their cycling adventure with culture and tradition, Siena represents a perfect addition — a city of beauty, art, and centuries-old stories waiting to be explored.

4 hours Admission Ticket Free

Pisa

Pisa, world-famous for its iconic Leaning Tower, is available as an optional stop on the InGIRO bike tour, upon guest request. The city offers far more than its famous landmark, with the magnificent Piazza dei Miracoli, the Cathedral, the Baptistery, and charming streets filled with history and life.A walk along the Arno River reveals elegant palaces and peaceful corners where art and architecture blend in perfect harmony.This exclusive visit can be arranged as a private experience, allowing guests to explore Pisa’s treasures, discover local flavors, and enjoy the vibrant yet relaxed atmosphere of this Tuscan gem.For those wishing to complement their cycling journey with cultural highlights, Pisa offers a memorable addition — a place where history, beauty, and Italian charm meet.

4 hours Admission Ticket Free

Casale Chiesina

Casale Chiesina is the heart of the InGIRO bike tour experience, where guests will enjoy complete privacy and serenity. Surrounded by three hectares of olive groves and a beautiful garden, this elegant Tuscan villa offers spacious, refined rooms with panoramic views of the surrounding hills.After each ride, guests can relax by the private pool, dine outdoors under the stone pergola, or unwind in the peaceful living spaces, carefully designed to offer comfort and authentic Tuscan charm.For those wishing to enrich their stay, exclusive experiences are available on request: private wine tastings, chef-prepared dinners, and cooking classes with InCUCINA Toscana, where guests can discover the secrets of traditional Tuscan recipes in a warm and intimate atmosphere.At Casale Chiesina, every detail is designed to offer harmony, beauty, and unforgettable moments.

12 hours Admission Ticket Included

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Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
Specialized infant seats are available

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Tuscany Multi Day Bike Tour History Wine and Local Flavors?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-5565688P1

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The answers provided below were previously given in response to questions from Key West Private Charters customers.

Q: What is the cancellation policy for the Tuscany Multi Day Bike Tour History Wine and Local Flavors?

A:

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Apr 2025

Q: What's included in the price?

A:

The following is included:

Dinner. Discover Tuscany’s flavors: join exclusive cooking classes with local chefs and experience private wine tastings in renowned wineries, blending tradition, authenticity, and elegance.
Ride in style with premium cycling apparel and gear.
Tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Tuscany Multi Day Bike Tour History Wine and Local Flavors is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tuscany Multi Day Bike Tour History Wine and Local Flavors will be included in your confirmation email from Key West Private Charters. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Rewards

Rewards is a loyalty program operated by Key West Private Charters. Rewards may be earned by any eligible person holding a Key West Private Charters account, subject to the Key West Private Charters customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

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Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your Key West Private Charters account. You can redeem them on Key West Private Charters or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Key West Private Charters customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

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We reserve the right to modify these Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
We reserve the right to terminate the Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
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Interpretation
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These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods or Services

By placing an Order for Goods or Services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods or Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and if applicable, Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods or Services availability
Errors in the description or prices for Goods or Services
Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Goods or Services on the Service. The Goods or Services available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods or Services on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

Payments
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Discover, and American Express. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Cancellation Policies

Key West Private Charters uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact Key West Private Charters as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Key West Private Charters will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Key West Private Charters will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

Unsatisfactory Activity Experience
If you experience an issue of any sort with a Tour, Activity, or Excursion you have booked via Key West Private Charters, immediately bring this to the attention of the Tour, Activity, or Excursion’s operator. Make your concerns and complaints heard with the person in charge so that you may reach an agreeable solution immediately. Do not wait until you return from your vacation. If, for some reason, you feel a partial or full refund is merited, you must make this known on the same day of your Tour or Excursion.

Payment Dispute Policy

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Key West Private Charters, or their respective affiliates or subsidiaries. In no event shall Key West Private Charters be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.