2-Day Combos Offers: Xcaret, Xel-Há, Xplor & Chichén Itzá
Overview
Treat yourself to the best attractions in the Riviera Maya with this Cancun combo!
You can choose two out of four amazing options – Xcaret, Xel-Ha, Xplor or Chichen Itza – depending on what you like.
You'll get into the best aquatic, adventure and archeological parks around, with an expert guide at UNESCO World Heritage-listed Chichen Itza.
You'll also get round-trip hotel transport by luxury coach, plus food and drinks. Just take the two selected tours on different days. Changes to visit dates between high and low season will incur an additional payment on the day of your visit.
What's Included
- Hotel pickup and drop-off
- Food and beverages
- Lockers, dressing rooms, showers and towel
- Use of snorkel equipment (USD $25 refundable deposit required)
- Local English- and Spanish-speaking guide
- Gratuities
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Extras: Bring water shoes an extra change of clothes and a towel.
Meeting and Pickup
-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. -To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.- We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 15 minutes early at the assigned location. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.
What To Expect
Book Online
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Xcaret
12 hours Admission Ticket Included
Xel-Ha Park by Xcaret
6 hours Admission Ticket Included
Xplor Park by Xcaret
12 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Not recommended for travelers with injuries o recent surgeries.
- Suitable for all physical fitness levels
- It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
- This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
- Note: take the 2 selected tours within 15 days of each other (1 tour per day)
- Note: Chichen Itza and Xplor are not offered on Sundays
- Minimum age for Xplor is 5 years
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult all the time.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service [BRAND] staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.
- The Mexican authorities responsible for protecting cultural sites respectfully request that visitors to Chichén Itzá Archaeological Zone consider refraining from consuming alcohol or taking drugs that could alter their behaviour.To assist in ensuring the safety and well-being of all, two checkpoints will be in place: one at the hotel pick-up and another before entering the site. In the event that a visitor is under the influence of alcohol or drugs, they will be politely asked to choose another day to visit Chichén Itzá, as long as they meet the conditions for visiting.
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- This tour/activity will have a maximum of 5 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the 2-Day Combos Offers: Xcaret, Xel-Há, Xplor & Chichén Itzá?
Cancellation Policy
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Activity code: C-6140XPX2
Traveler Photos
Reviews
Average 4.53 out of 5 stars based on 193 traveler reviews collected by Key West Private Charters and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Key West Private Charters customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Hotel pickup and drop-off.
- Food and beverages.
- Lockers, dressing rooms, showers and towel.
- Use of snorkel equipment (USD $25 refundable deposit required).
- Local English- and Spanish-speaking guide.
- Gratuities.
- Souvenirs (Available to purchase).
- Photos (Available to purchase).
- Extras: Bring water shoes an extra change of clothes and a towel.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the 2-Day Combos Offers: Xcaret, Xel-Há, Xplor & Chichén Itzá is as follows:
- Wheelchair accessible
- Public transportation options are available nearby
- Not recommended for travelers with injuries o recent surgeries.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for 2-Day Combos Offers: Xcaret, Xel-Há, Xplor & Chichén Itzá will be included in your confirmation email from Key West Private Charters. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Hotel pickup and drop-off
- Food and beverages
- Lockers, dressing rooms, showers and towel
- Use of snorkel equipment (USD $25 refundable deposit required)
- Local English- and Spanish-speaking guide
- Gratuities
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Extras: Bring water shoes an extra change of clothes and a towel.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Not recommended for travelers with injuries o recent surgeries.
- Suitable for all physical fitness levels
- It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
- This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
- Note: take the 2 selected tours within 15 days of each other (1 tour per day)
- Note: Chichen Itza and Xplor are not offered on Sundays
- Minimum age for Xplor is 5 years
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult all the time.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.
- The Mexican authorities responsible for protecting cultural sites respectfully request that visitors to Chichén Itzá Archaeological Zone consider refraining from consuming alcohol or taking drugs that could alter their behaviour.To assist in ensuring the safety and well-being of all, two checkpoints will be in place: one at the hotel pick-up and another before entering the site. In the event that a visitor is under the influence of alcohol or drugs, they will be politely asked to choose another day to visit Chichén Itzá, as long as they meet the conditions for visiting.
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- This tour/activity will have a maximum of 5 travelers
