Private Tour to Hierve el Agua with Guide and Customizable Route

3 Reviews |

Recommended by 100% of reviewers

| Oaxaca City, Mexico

9 hours (approx.)

Hotel pickup offered

Mobile ticket

Offered in: English

Instant confirmation

Overview

Enjoy a private and fully customizable experience to Hierve el Agua, one of Oaxaca’s most iconic natural destinations, ideal for travelers who want to explore at their own pace.

The tour begins with pickup from your accommodation, followed by a scenic drive to Hierve el Agua. Once there, you will have enough time to enjoy the site without feeling rushed, walk along the trails, and, if you wish, swim in its natural pools.

What makes this experience unique is the possibility to customize the route according to your interests. During the tour, your guide can recommend optional stops based on your preferences.

Available options may include an ancestral mezcal experience, Teotitlán del Valle for wool rugs and handmade candles, San Marcos Tlapazola for red clay pottery, Tlacolula de Matamoros, as well as archaeological sites such as Mitla, Dainzú, or Yagul, and the Mitla caves, all subject to available time.

At the end of the experience, you will return comfortably to Oaxaca City.

What's Included

Bottled water
Private transportation
Access to San Lorenzo Albarradas
Admission to el Tule
Admission to Hierve el Agua
Admission to the Mitla Archaeological Site

Admission to the Yagul Archaeological Site
Admission to the Dainzú Archaeological Site

See 3 more See 3 more

Meeting and Pickup

Pickup point

Pickup details

We will pick you up directly from your hotel or Airbnb within Oaxaca City at the agreed time, so you can start the experience comfortably and hassle-free.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Oaxaca

We will begin with pickup directly from your hotel or Airbnb within Oaxaca City at the agreed time, providing greater comfort and a hassle-free start to your experience.

10 minutes Admission Ticket Free

Hierve el Agua

Upon arrival, you will begin the experience accompanied by a local guide, who will explain the formation of the petrified waterfalls and the significance of the site.You will be able to walk along the trails surrounding the area while enjoying panoramic views of the valley. You will have enough time to explore the site at a relaxed pace, take photos, and enjoy the natural surroundings.You will also have free time to relax and, if you wish, swim in the natural pools.

2 hours Admission Ticket Free

Rancho Zapata

We will make a stop for lunch at a local restaurant, ideal for enjoying regional cuisine.Lunch is not included.

1 hour Admission Ticket Free

Tule Tree

Available option to include in your route

30 minutes Admission Ticket Free

Tlacolula

Available option to include in your route

1 hour Admission Ticket Free

Zona Arqueologica de Mitla

Available option to include in your route

1 hour Admission Ticket Free

Teotitlan del Valle

Available option to include in your route

1 hour Admission Ticket Free

El Rey de Matatlan

Available option to include in your route

1 hour Admission Ticket Included

Dainzu

Available option to include in your route

1 hour Admission Ticket Free

Oaxaca

At the end of the experience, we will drop you off back at your hotel or Airbnb within Oaxaca City for your convenience.

10 minutes Admission Ticket Free

Show 9 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby
Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness
Infants and small children can ride in a pram or stroller
Specialized infant seats are available

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Private Tour to Hierve el Agua with Guide and Customizable Route?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-5554162P12

Traveler Photos

Reviews

5.00

3 reviews

Average 5.00 out of 5 stars based on 3 traveler reviews collected by Key West Private Charters and partner sites such as Cool Destinations and TripAdvisor

5 stars

3

4 stars

0

3 stars

0

2 stars

0

1 star

0

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The answers provided below were previously given in response to questions from Key West Private Charters customers.

Q: What is the cancellation policy for the Private Tour to Hierve el Agua with Guide and Customizable Route?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CST).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Bottled water.
Private transportation.
Access to San Lorenzo Albarradas.
Admission to el Tule.
Admission to Hierve el Agua.
Admission to the Mitla Archaeological Site.

The following is NOT included:

Admission to the Yagul Archaeological Site.
Admission to the Dainzú Archaeological Site.

Apr 2025

Q: What is the minimum age for this tour?

A:

There is no minimum age for this tour, so bring your wee one along for an adventure..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Private Tour to Hierve el Agua with Guide and Customizable Route is as follows:

Service animals allowed
Public transportation options are available nearby
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Tour to Hierve el Agua with Guide and Customizable Route will be included in your confirmation email from Key West Private Charters. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Rewards

Rewards is a loyalty program operated by Key West Private Charters. Rewards may be earned by any eligible person holding a Key West Private Charters account, subject to the Key West Private Charters customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on Key West Private Charters or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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To redeem rewards, you must be logged into your Key West Private Charters account. You can redeem them on Key West Private Charters or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard Key West Private Charters customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

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Cancelling Your Reservation

To cancel your Reservation you must contact Key West Private Charters as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, Key West Private Charters will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, Key West Private Charters will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

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If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

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Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of Key West Private Charters, or their respective affiliates or subsidiaries. In no event shall Key West Private Charters be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

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“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.