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Private Cenotes tour

150 Reviews 5.00 out of 5 stars Based on 150 reviews collected by Key West Private Charters and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Playa del Carmen, Mexico
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from $210 per person

Lowest Price Guarantee
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Don't miss out!
On average, this is booked 16 (0) days in advance.
4 to 6 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English
and 2 more
French, Spanish
Instant confirmation

Overview

Swimming and snorkeling in a Cenote is a lifetime experience which can only be done in this part of the world.

BTM has chosen the best cenotes (caves and sinkholes ) for you to enjoy.

First we are going to visit a cave cenote with a breathtaking underground river with pristine waters and impressive rock formations, then we will visit an open cenote that looks like a huge natural swimming pool surrounded by mangroves and full of fish. You can follow our recomendations or if you have done your own research we can go to any cenote that you prefer.

What's Included

  • Lunch and Drinks
  • All entrance fees
  • BTM Tour Guide
  • Toll road fee/for any pick-up in Cancun
  • Toll road fee/for any pick-up in Playa del Carmen
See 2 more

Meeting and Pickup

Pickup point

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
Read more

Safe & secure Easy breezy Hassle‑free

Cenote Nicte-ha

First we are going to visit a cave cenote with a breathtaking underground river with pristine waters and impressive rock formations.
Read more

1 hour Admission Ticket Included

Casa Cenote

Then we will visit an open cenote that looks like a huge natural swimming pool surrounded by mangroves and full of fish.
Read more

1 hour Admission Ticket Included

Show 1 more stop

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Private Cenotes tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-147960P4

Traveler Photos

Reviews

5.00
150 reviews

Average 5.00 out of 5 stars based on 150 traveler reviews collected by Key West Private Charters and partner sites such as Cool Destinations and TripAdvisor

5 stars
150
4 stars
0
3 stars
0
2 stars
0
1 star
0
Don't miss out!
On average, this is booked 16 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Key West Private Charters customers.

Filter by:

Q: What is the cancellation policy for the Private Cenotes tour?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch and Drinks.
  • All entrance fees.
  • BTM Tour Guide.
The following is NOT included:
  • Toll road fee/for any pick-up in Cancun.
  • Toll road fee/for any pick-up in Playa del Carmen.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Private Cenotes tour is as follows:

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Cenotes tour will be included in your confirmation email from Key West Private Charters. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Lunch and Drinks
  • All entrance fees
  • BTM Tour Guide
  • Toll road fee/for any pick-up in Cancun
  • Toll road fee/for any pick-up in Playa del Carmen

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

Report Product Issue

Activity name